Refund Policy
Easy Returns, Worry-Free Shopping
At Pure Mineral Care, we want you to feel confident with every purchase. If your order doesn’t meet your expectations, we offer a simple and clear return process to make things easy for you.
Return Period
You may request a return within 60 days of receiving your order. Returned items should be unused and in original condition to qualify for a refund.
Refund Processing
Once your return is received and inspected, we will process your refund within 5–10 days. Refunds are issued to the original payment method used at checkout.
How to Request a Return
To start a return, please contact our support team with your order number and reason for return. Our team will guide you through the next steps and provide return instructions.
Email: press@saltandstonemall.com
Non-Returnable Items
Certain items may not be eligible for return due to hygiene and safety reasons. If an item cannot be returned, this will be clearly communicated during the return request process.
Our Promise
We are committed to making your shopping experience enjoyable and risk-free. Your satisfaction matters, and we’re always here to help.
- Choosing a selection results in a full page refresh.
